Donor CRM Analyst: Data, Campaigns & Insights

CFRE International; Pompano Beach (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

CFRE International in Florida seeks an experienced CRM Administrator to manage Virtuous and related donor data systems in our Florida office. You will oversee data integrity, campaigns, and donor communications while collaborating with Marketing, Development, and Finance.

You will build and maintain recurring and ad hoc donor reports, support grant and allocation tracking, and contribute to data governance across multiple platforms, ensuring confidentiality and accuracy.

Qualifications

• Hands-on experience administering a nonprofit donor CRM, including data imports, configuration, user support, and data quality.
• Practical experience with donor segmentation, fundraising reporting, Marketing campaign and donor outreach support, and gift-processing concepts such as appeals, soft credits, restricted/unrestricted gifts, donor designations, and coding.
• Advanced Excel skills, including pivot tables, lookups, data validation, and reconciliation of extracts.
• Ability to investigate gift data mismatches, support Finance reconciliation, work with Programs on donor restriction/compliance data parameters, and document mappings, business rules, and corrective actions.
• Working understanding of how data fields and records relate across systems, and ability to contribute to data-flow mapping and governance.
• Clear writing, communication, and staff-training skills; good judgment with confidential donor and financial information understanding of how data fields and records relate across systems, and ability to contribute to data-flow mapping and governance.

Responsibilities

• CRM Administration, Gift Data Integrity & Campaign Operations (30%)
• Donor Analytics, Reporting & Dashboards (25%)
• Institutional Grants, Proposals, and Reporting (25%)
• Data Architecture & Governance Support (10%)
• User Training & Documentation (10%)
• Vendor Coordination & Continuous Improvement (5%)

Skills

CRM administration

Donor segmentation

Fundraising reporting

Data governance

Data-flow mapping

Staff training

Tools

Excel

Job description

CFRE International in Florida seeks an experienced CRM Administrator to manage Virtuous and related donor data systems in our Florida office. You will oversee data integrity, campaigns, and donor communications while collaborating with Marketing, Development, and Finance.

You will build and maintain recurring and ad hoc donor reports, support grant and allocation tracking, and contribute to data governance across multiple platforms, ensuring confidentiality and accuracy.