Donor Data & Reports Specialist

Maine Tasting Center; Portland (ME); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Generous paid time off

Paid holidays

Sick leave

Personal days

Bereavement Leave

Excellent medical, dental, and vision

Disability insurance

Retirement plan

Job summary

Maine Tasting Center is seeking a Database Entry Specialist to ensure donor data remains accurate, current, and useful. You will process gifts, maintain donor records, run reports, and support staff with CRM training.

Day-to-day tasks include data entry, donor inquiries, light research, and coordinating matching gift information across departments. A passion for clean data and helpful service is essential.

Qualifications

• One year college or technical school and/or one to three years of related experience.
• Experience with CRM and database environments.
• Strong attention to detail and accuracy.

Responsibilities

• Process credit card donations and gift entries daily, with accuracy and consistency.
• Update and maintain donor records, including contact information, giving history, and database status.
• Run reports for corps locations and internal teams, covering financial, donor inquiry, and historical needs.
• Train and support staff on database features, structure, and data entry procedures.
• Conduct light constituent research to fill in missing information such as addresses, phone numbers, and best contact details.
• Respond to donor inquiries related to online giving and resolve issues as they come up.
• Validate and process employee giving and matching gift submissions.
• Coordinate matching gift information and share it with the appropriate internal contacts, including corps officers, the major gifts team, and the corporate donor specialist.
• Support all online gift processing and provide assistance to staff as needed.
• Perform other duties as assigned by the Divisional Director of Advancement for department operations.

Skills

CRM & database

Excel

Word

Attention to detail

Interpersonal skills

Education

One year college or technical school or 1-3 years related experience

Tools

Microsoft Office

Job description

Maine Tasting Center is seeking a Database Entry Specialist to ensure donor data remains accurate, current, and useful. You will process gifts, maintain donor records, run reports, and support staff with CRM training.

Day-to-day tasks include data entry, donor inquiries, light research, and coordinating matching gift information across departments. A passion for clean data and helpful service is essential.