Donor Data & Operations Manager

Philadelphia School; Philadelphia (Philadelphia County); On-site; USD 65,000 - 95,000; Full time

Job summary

The Philadelphia School is seeking a Development Operations Manager to build and optimize the fundraising infrastructure. You will partner with the Director of Advancement and colleagues to ensure data integrity, efficient processes, and meaningful analytics that inform strategy.

Responsibilities include Veracross administration, gift processing, reporting, donor recognition, and coordinating events. The role emphasizes collaboration, confidentiality, and equity in donor engagement.

Qualifications

• Bachelor's degree required.
• 3–5 years advancement experience, ideally in schools/non-profit.
• Experience administering Veracross or similar CRM system.
• Strong attention to detail in data entry, record-keeping, and reporting.
• Ability to draft personalized donor communications and steward relationships.

Responsibilities

• Serve as primary administrator for Veracross CRM and data system.
• Establish and enforce data standards, policies and best practices.
• Manage campaigns, appeals, funds, events, online forms and constituent records.
• Perform data imports, audits and ongoing maintenance; train staff on Veracross.

Skills

Advancement experience

Data integrity

Analytical skills

Donor relations

Education

Bachelor's degree

Tools

Veracross

Job description

The Philadelphia School is seeking a Development Operations Manager to build and optimize the fundraising infrastructure. You will partner with the Director of Advancement and colleagues to ensure data integrity, efficient processes, and meaningful analytics that inform strategy.

Responsibilities include Veracross administration, gift processing, reporting, donor recognition, and coordinating events. The role emphasizes collaboration, confidentiality, and equity in donor engagement.