Donor Operations Manager

FOOD Share, Inc.; Oxnard, Northern (CA, KY); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Food Share, Inc. is seeking a Development Manager to advance fundraising by managing donor systems, annual giving infrastructure, and donor engagement operations.

Reporting to the Chief Development Officer, this role translates strategy into execution with a focus on data integrity and cross‑functional collaboration with Finance and Marketing. You will supervise the Donor Relations Coordinator, oversee gift processing and reporting, and partner on campaigns, events, and recurring giving programs

Qualifications

• Bachelor’s degree preferred or equivalent professional experience.
• 5+ years’ experience in nonprofit fundraising, development, or donor relations.
• Demonstrated experience managing CRM systems (Virtuous experience preferred).
• Experience with annual giving, direct mail, and recurring donor programs.
• Prior supervisory experience preferred.
• Valid Driver’s License and proof of current vehicle insurance required.
• Insurable driving record under our company’s auto insurance policy required.
• Follow Food Safety Standards throughout the organization.

Responsibilities

• Serve as the primary user and administrator of Food Share’s donor platforms (Virtuous, GoFundMe Pro, Avid, AQ2, Omatic), ensuring data accuracy, integrity, and effective use across all fundraising programs.
• Oversee gift processing, acknowledgments, pledge tracking, donor records, segmentation, reporting, and year-end tax receipt mailing.
• Collaborate with the Chief Development Officer on all fundraising campaign strategy and performance analysis.
• Directly supervise the Donor Relations Coordinator, providing training, guidance, and performance management.
• Partner with the Finance Department to ensure accurate coding, reconciliation, and reporting of all gifts and pledges.
• Prepare monthly, quarterly, and annual donor analysis and key metrics to support Development leadership and organizational decision-making.
• Create, maintain and document donor relations policies, procedures, and standard operating procedures.

Skills

Donor data management

CRM systems

Donor relations

Analytical skills

Team leadership

Education

Bachelor's degree or equivalent

Tools

Virtuous

GoFundMe Pro

Avid

AQ2

Omatic

Job description

Food Share, Inc. is seeking a Development Manager to advance fundraising by managing donor systems, annual giving infrastructure, and donor engagement operations.

Reporting to the Chief Development Officer, this role translates strategy into execution with a focus on data integrity and cross‑functional collaboration with Finance and Marketing. You will supervise the Donor Relations Coordinator, oversee gift processing and reporting, and partner on campaigns, events, and recurring giving programs