Donor Communications & Engagement Manager

My Sisters' Place; City of White Plains (NY); Hybrid; USD 65,000 - 70,000; Full time

Benefits offered by this job

Health benefits

PTO

Job summary

My Sisters’ Place is seeking a Manager, Donor Relations & Communications to strengthen relationships with donors, supporters, and partners. This role blends storytelling, donor stewardship, and development operations.

The ideal candidate will craft appeals, manage content across channels, and supervise donor data in our CRM, while coordinating events and campaigns with the Development team. Hybrid work in Westchester County, NY required.

Qualifications

• Bachelor’s degree and at least 5 years of relevant professional experience preferred.
• Excellent writing, editing, interpersonal, and communication skills.
• Strong organizational skills and exceptional attention to detail.
• Experience with nonprofit communications, fundraising, donor relations, or development operations.
• Experience with donor databases/CRMs, web-based data management tools, and online research required.
• Strong proficiency with Microsoft Office Suite, Canva, Adobe Creative Suite, social media platforms, and video/reel creation tools required.
• Ability to manage multiple projects and deadlines while working independently and collaboratively.
• Ability to work with confidential donor information with discretion.
• Ability to help physically manage event setup and breakdown.
• Access to a car and ability to travel throughout Westchester County for meetings and events required.
• Occasional evening and weekend hours required.

Responsibilities

• Develop and execute engaging external communications that advance MSP’s mission and increase awareness and engagement.
• Write, edit, and produce fundraising appeals, newsletters, blog posts, website content, social media, event materials, and other organizational communications.
• Create engaging digital and print materials, including graphics, photography, and video, using Canva, Adobe Creative Suite, and other tools.
• Manage content across MSP’s social media platforms and support efforts to expand audience engagement.
• Monitor relevant news and media coverage and assist with media outreach and relationship-building.
• Collaborate with staff across departments to develop compelling stories and ensure consistent, mission-aligned messaging.
• Cultivate, solicit, and steward a portfolio of annual fund donors to strengthen relationships, retain and increase giving, and secure new gifts.
• Develop and execute donor communications and fundraising campaigns, including annual appeals, targeted/micro campaigns, renewal and acquisition efforts, and stewardship communications.
• Use donor data and segmentation to create targeted lists and personalized outreach.
• Develop donor newsletters, impact updates, acknowledgments, and other stewardship materials.
• Support donor retention and engagement through timely and meaningful communications and outreach.
• Create and manage donor cultivation and stewardship calendars across all constituent types.

Skills

Donor relations

Communications

Writing & editing

CRM/donor databases

Content creation (Canva/Adobe)

Project management

Education

Bachelor’s degree

Tools

Canva

Adobe Creative Suite

Microsoft Office

Job description

My Sisters’ Place is seeking a Manager, Donor Relations & Communications to strengthen relationships with donors, supporters, and partners. This role blends storytelling, donor stewardship, and development operations.

The ideal candidate will craft appeals, manage content across channels, and supervise donor data in our CRM, while coordinating events and campaigns with the Development team. Hybrid work in Westchester County, NY required.