In-Office Donor Communications & Engagement Manager

My Sisters' Place; City of White Plains (NY); Sur place; USD 65 000 - 70 000; Plein temps

Avantages offerts par ce poste

Health benefits (dental & vision)

PTO plan with vacation, sick time, and

Summer Fridays

Résumé du poste

My Sisters' Place in Westchester County, New York, is seeking a Manager, Donor Relations & Communications to strengthen relationships with donors and the public. You’ll blend storytelling with data-driven fundraising, managing donor communications and MSP's Bloomerang database from the White Plains office.

You’ll develop campaigns, write appeals, manage content across social channels, and support events, while ensuring consistent, mission-aligned messaging.

Qualifications

• Bachelor's degree and at least 5 years of relevant professional experience.
• Excellent writing, editing, interpersonal, and communication skills.
• Strong organizational skills and exceptional attention to detail.
• Experience with nonprofit communications, fundraising, donor relations, or development operations required.
• Experience with donor databases/CRMs, web-based data management tools, and online research required.
• Strong proficiency with Microsoft Office Suite, Canva, Adobe Creative Suite, social media platforms, and video/reel creation tools required.
• Ability to manage multiple projects and deadlines while working independently and collaboratively.
• Ability to work with confidential donor information with discretion.
• Ability to help physically manage event setup and breakdown.
• Access to a car and ability to travel throughout Westchester County for meetings and events required.
• Occasional evening and weekend hours required.
• Spanish proficiency a plus.

Responsabilités

• Develop and execute donor communications and fundraising campaigns, including annual appeals, targeted/micro campaigns, renewal and acquisition efforts, and stewardship communications.
• Cultivate, solicit, and steward a portfolio of annual fund donors to strengthen relationships, retain and increase giving, and secure new gifts.
• Use donor data and segmentation to create targeted lists and personalized outreach.
• Develop donor newsletters, impact updates, acknowledgments, and other stewardship materials.
• Support donor retention and engagement through timely and meaningful communications and outreach.
• Create and manage donor cultivation and stewardship calendars across all constituent types.
• Manage MSP's Bloomerang donor database, ensuring accurate and up-to-date constituent and gift information.
• Process and acknowledge gifts, pledges, recurring donations, and other contributions in a timely manner.
• Create donor lists, queries, reports, and segmented audiences to support fundraising, communications, events, and stewardship.
• Track pledges, matching gifts, sponsorships, and other commitments.
• Monitor donor trends, retention, campaign performance, and other fundraising metrics and prepare reports for internal and Board use.
• Coordinate with Finance to ensure accurate gift reconciliation and provide support with online giving, event, and fundraising platforms.
• Maintain accurate donor records and files and handle confidential information with discretion.
• Support planning, promotion, and execution of MSP fundraising and community events, including guest lists, donor communications, registration, event materials, and post-event follow-up.
• Represent MSP at community events throughout Westchester and virtually, serving as an ambassador for the organization.
• Provide creative, administrative, logistical, and project-based support for Development initiatives and special projects.
• Create and maintain agency marketing and promotional materials and assist with other departmental needs as assigned.
• Collaborate with Development team and MSP colleagues to support organizational priorities.

Connaissances

Writing

Editing

Interpersonal skills

Communication

Organization

Attention to detail

Nonprofit experience

Donor relations

Formation

Bachelor's degree

Outils

Bloomerang

Canva

Adobe Creative Suite

Microsoft Office

CRM databases

Description du poste

My Sisters' Place in Westchester County, New York, is seeking a Manager, Donor Relations & Communications to strengthen relationships with donors and the public. You’ll blend storytelling with data-driven fundraising, managing donor communications and MSP's Bloomerang database from the White Plains office.

You’ll develop campaigns, write appeals, manage content across social channels, and support events, while ensuring consistent, mission-aligned messaging.