Donor Center Technician III: Plasma Processing & Compliance

Octapharma Plasma, Inc.; Portsmouth (VA); On-site; USD 25,000 - 41,000; Full time

Benefits offered by this job

Formal training

Health insurance

Health savings account

Flexible spending account

Tuition Reimbursement

Employee assistance program

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is seeking a role responsible for determining donor eligibility, plasma collection, and product processing while ensuring compliance with all regulations.

You will deliver excellent donor service and maintain high standards in a fast-paced center in Portsmouth, VA. The position requires basic qualifications, a high school diploma, and preferred clerical or customer service experience.

Qualifications

• High school diploma or equivalent (GED).
• Three (3) months’ experience in clerical or customer service position preferred.

Responsibilities

• Ensure compliance with regulations to maintain production standards.
• Deliver high level of customer service and donor experience.
• Assess donor eligibility by vitals and screening tests per SOPs.
• Set up, prepare, and operate automated plasmapheresis equipment.
• Collect, process, and store plasma products and samples with proper storage.
• Maintain donor center equipment and cleanliness of work areas.
• Maintain accurate recordkeeping and confidentiality per SOPs.
• Mentor and train junior technicians as a Designated Trainer.
• Oversee donor flow and schedule adherence.
• Perform other duties as assigned.

Skills

Customer service

English proficiency

Math skills

Verbal instructions

Regulatory reading

Education

High school diploma

Job description

Octapharma Plasma, Inc. is seeking a role responsible for determining donor eligibility, plasma collection, and product processing while ensuring compliance with all regulations.

You will deliver excellent donor service and maintain high standards in a fast-paced center in Portsmouth, VA. The position requires basic qualifications, a high school diploma, and preferred clerical or customer service experience.