Donor Center Technician 2

Jobtailor; Raleigh (NC); On-site; USD 36,000 - 52,000; Full time

Job summary

Jobtailor in Raleigh, NC is seeking a Donor Screening Technician to conduct pre-donation medical screening, assess donor suitability, and interact with donors to ensure a smooth process.

The role requires a High School diploma, excellent customer service, and the ability to follow instructions in a plasma center environment, with attention to safety and donor confidentiality.

Qualifications

• High School diploma or GED.
• Superior customer service standards.
• Ability to work a flexible schedule.
• Obtains required state licensures or certifications where applicable.
• Ability to comprehend and follow oral and written instructions.
• Ability to listen to and understand information presented through spoken words and sentences.
• Ability to perform a wide range of complex tasks under variable demands and changing conditions.
• Ability to relate sensitive information to diverse groups.
• Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold.
• Ability to sit or stand for the entire shift, bend, twist the neck and waist, and perform frequent hand and foot movements.
• Ability to make precise coordinated finger, hand, and wrist movements.
• Ability to lift 15 lbs. routinely and up to 50 lbs. maximum.
• Hearing acuity; correctable near and far vision; color perception/discrimination.

Responsibilities

• Conduct pre-donation medical screening.
• Interact with donors and respond to customer needs.
• Assess donor suitability and engage in set-up.
• Provide feedback to ineligible donor candidates.
• Ensure all donor screening information is complete.
• Ensure donor confidentiality.

Skills

Customer service

Listening skills

Adaptability

Education

High School Diploma or GED

Job description

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and engage in set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure all donor screening information is complete
• Ensure donor confidentiality

Requirements

• High School diploma or GED
• Superior customer service standards
• Ability to work a flexible schedule
• Obtains required state licensures or certifications where applicable
• Ability to comprehend and follow oral and written instructions
• Ability to listen to and understand information presented through spoken words and sentences
• Ability to perform a wide range of complex tasks under variable demands and changing conditions
• Ability to relate sensitive information to diverse groups
• Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical office and laboratory equipment, and extreme cold
• Ability to sit or stand for the entire shift, bend, twist the neck and waist, and perform frequent hand and foot movements
• Ability to make precise coordinated finger, hand, and wrist movements
• Ability to lift 15 lbs. routinely and up to 50 lbs. maximum
• Hearing acuity; correctable near and far vision; color perception/discrimination

Core Competencies

Demonstrates expertise in conducting pre-donation medical screenings and assessing donor suitability while ensuring donor confidentiality. Possesses strong customer service skills and the ability to work effectively in a plasma center environment.

Hard Skills

• Medical Screening
• Donor Assessment
• Information Comprehension
• Task Performance Under Variable Demands
• Physical Coordination

Soft Skills

• Listening Skills
• Sensitivity to Diverse Groups
• Adaptability

Certifications & Qualifications

• High School Diploma or GED

Industry Keywords

• Donor Confidentiality
• Biological Fluids
• Infectious Organisms
• Laboratory Equipment