Donor Center Technician

Jobtailor; Orem (UT); On-site; USD 36,000 - 46,000; Full time

Job summary

Jobtailor is hiring a Donor Screening Associate for our plasma center in Utah. You will conduct pre-donation medical screenings, interact with donors, assess suitability, and help with setup in a fast-paced environment.

We value meticulous information management, confidentiality, and strong customer service. Candidates should hold a high school diploma, be able to work flexible hours, and comply with safety protocols. The role requires lifting, standing, and operating PPE, with training provided.

Qualifications

• High School diploma or GED.
• Superior customer service standards.
• Ability to work a flexible schedule.
• Interest in making a difference in the world.
• Obtain required state licensures or certifications where applicable.
• Ability to comprehend and follow oral and written instructions.
• Ability to listen to and understand spoken information.
• Ability to perform sitting or standing for an entire shift.
• Ability to bend and twist neck and waist for 1–2 hours per day.
• Frequent hand and foot movement; precise finger, hand, and wrist movements.
• Ability to lift 15 lbs., with a maximum lift of 50 lbs.
• Hearing acuity; color perception/discrimination.
• Ability to relate sensitive information to diverse groups.
• Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F.
• Ability to use required personal protective equipment.

Responsibilities

• Conduct pre-donation medical screening.
• Interact with donors and respond to customer needs.
• Assess donor suitability and engage in set-up.
• Provide appropriate feedback to ineligible donor candidates.
• Ensure all donor screening information is complete.
• Ensure donor confidentiality.
• Perform a wide range of complex tasks in response to variable demands and changing conditions.

Skills

Interpersonal Communication

Active Listening

Adaptability

Sensitivity to Diverse Groups

Medical Screening

Donor Assessment

Information Management

Physical Coordination

Lifting and Carrying

Education

High School diploma or GED

Job description

• Conduct pre-donation medical screening
• Interact with donors and respond to customer needs
• Assess donor suitability and engage in set-up
• Provide appropriate feedback to ineligible donor candidates
• Ensure all donor screening information is complete
• Ensure donor confidentiality
• Perform a wide range of complex tasks in response to variable demands and changing conditions

Requirements

• High School diploma or GED
• Superior customer service standards
• Ability to work a flexible schedule
• Interest in making a difference in the world
• Obtain required state licensures or certifications where applicable
• Ability to comprehend and follow oral and written instructions
• Ability to listen to and understand spoken information
• Ability to perform sitting or standing for an entire shift
• Ability to bend and twist neck and waist for 1–2 hours per day
• Frequent hand and foot movement; ability to make precise coordinated finger, hand, and wrist movements
• Ability to lift 15 lbs., with a maximum lift of 50 lbs.
• Hearing acuity; correctable near and far vision requirements; color perception/discrimination
• Ability to relate sensitive information to diverse groups
• Ability to work in a plasma center with exposure to biological fluids, infectious organisms, electrical equipment, and temperatures below 32°F
• Ability to use required personal protective equipment

Core Competencies

Demonstrates strong customer service skills while conducting pre-donation medical screenings and ensuring donor confidentiality. Capable of performing complex tasks in a dynamic environment while adhering to safety protocols and maintaining accurate donor information.

Highest-signal resume keywords

• Customer Service Standards
• Pre-Donation Medical Screening
• State Licensures or Certifications
• Ability to Follow Instructions
• Personal Protective Equipment Usage

ATS Optimization Keywords

Hard Skills

• Medical Screening
• Donor Assessment
• Information Management
• Physical Coordination
• Lifting and Carrying

Soft Skills

• Interpersonal Communication
• Active Listening
• Adaptability
• Sensitivity to Diverse Groups

Certifications & Qualifications

• State Licensures or Certifications

Industry Keywords

• Plasma Center
• Biological Fluids
• Infectious Organisms
• Safety Protocols