Donor Center Specialist - PTO & Benefits

Goodwill of North Georgia; Atlanta (GA); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

Paid time off

Employee discount

Health, dental and vision insurance

Uniforms provided

Access to training

Job summary

Goodwill of North Georgia is seeking a Donor Specialist Full-Time at our Northridge Store in Atlanta to examine and grade donated goods, process items quickly, and meet production goals. You will interact with guests, sort donations, and adhere to safety procedures in a fast-paced retail setting.

This role requires basic math/reading, good English communication, and a team-oriented approach. Benefits include PTO, employee discount, health/dental/vision, uniforms, and access to training.

Qualifications

• High School Diploma or GED preferred.
• One year or more (1+) of production experience preferred.
• Consistently foster a healthy team culture of exceptional guest experience.
• Must have basic math and reading skills.
• Must have good oral and written communication skills in English as well as interpersonal skills.
• Must be able to work at any Goodwill of North Georgia ADC within the territory as needed.
• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16 to 17 will not be allowed to operate forklifts, balers or compactors)

Responsibilities

• Always display a professional, patient, and people first attitude with guests.
• Provide a donation receipt to each guest at the time of donating.
• Adequately handle guest questions and resolve problems by following agency and departmental standard operating procedures.
• Properly sort donations into designated categories.
• Effectively communicate with management when necessary.
• Consistently perform work tasks according to training playbooks, e-learning and work instructions.
• Evaluate and navigate decisions effectively.
• Effectively promote and demonstrate cooperation and teamwork with peers.
• Maintain a neat, clean and organized donor door area/attended donation center(ADC) location.
• Adhere to safety and security practices including reporting safety hazards and injuries to management.
• Assist truck drivers with loading/unloading donations.
• Attend and complete all required trainings and meetings.
• Perform other duties as assigned by management

Skills

Basic math and reading

English communication

Interpersonal skills

Team player

Education

High School Diploma or GED preferred

Job description

Goodwill of North Georgia is seeking a Donor Specialist Full-Time at our Northridge Store in Atlanta to examine and grade donated goods, process items quickly, and meet production goals. You will interact with guests, sort donations, and adhere to safety procedures in a fast-paced retail setting.

This role requires basic math/reading, good English communication, and a team-oriented approach. Benefits include PTO, employee discount, health/dental/vision, uniforms, and access to training.