Donor Center Screening & Reception Specialist

CSL; Pensacola (FL); On-site; USD 25,000 - 32,000; Full time

Job summary

CSL in Pensacola, FL is seeking a front-desk donor center assistant to greet donors and guide them through registration for plasma pheresis. The role requires assisting with screening, health history review, and basic medical questions, while coordinating with medical staff as needed.

You will handle data entry in the donor information system, answer calls, and help maintain a safe, confidential, compliant center environment. Some roles include cross-training and bilingual support as needed.

Qualifications

• High school diploma or equivalent required.
• Minimum of three months experience in clerical or customer service role.
• Ability to perform basic math calculations.

Responsibilities

• Greet donors and conduct registration procedures to verify donor suitability.
• Assist donors with screening procedures such as health history and basic questions.
• Explain screening process and provide information about donation process and center policies.
• Register and transfer donors as needed.
• Answer telephone and direct inquiries.
• Monitor donors for adverse reactions and alert staff.
• Record donor data in the donor information management system.
• Maintain a clean, safe, compliant work environment.
• Maintain confidentiality of donor and center information.

Skills

Customer service

Communication

Teamwork

Education

High school diploma

Tools

Electronic donor information management system

Job description

CSL in Pensacola, FL is seeking a front-desk donor center assistant to greet donors and guide them through registration for plasma pheresis. The role requires assisting with screening, health history review, and basic medical questions, while coordinating with medical staff as needed.

You will handle data entry in the donor information system, answer calls, and help maintain a safe, confidential, compliant center environment. Some roles include cross-training and bilingual support as needed.