Donor Center Plasma Technician I

Octapharma Plasma, Inc.; Reynoldsburg (OH); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

HSA

FSA

Tuition Reimbursement

EAP

Wellness program

401k

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. in Reynoldsburg, OH is seeking a Donor Center Technician to determine donor eligibility, perform plasma collection, and process products while upholding rigorous regulatory compliance.

You will set up and operate automated plasmapheresis equipment, ensure donor confidentiality, monitor temperatures, and maintain accurate records in a fast-paced donor center environment.

Qualifications

• High school diploma or GED required.
• Clerical or customer service experience preferred.
• Bilingual Spanish preferred (location specific).
• Basic computer literacy and ability to use common software.

Responsibilities

• Ensure compliance with all state, federal, and industry regulations to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals and testing, to ensure safety and product quality.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and shipment preparation in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Skills

Customer service

English proficiency

Bilingual Spanish

Organizational skills

Communication skills

Basic computer skills

Attention to detail

Education

High school diploma or GED

Job description

Octapharma Plasma, Inc. in Reynoldsburg, OH is seeking a Donor Center Technician to determine donor eligibility, perform plasma collection, and process products while upholding rigorous regulatory compliance.

You will set up and operate automated plasmapheresis equipment, ensure donor confidentiality, monitor temperatures, and maintain accurate records in a fast-paced donor center environment.