Plasma Donor Center Technician I — Safe Collections

Octapharma Plasma, Inc.; San Antonio (TX); Presencial; USD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Formal training

Health insurance

Health savings account

Flexible spending account

Tuition Reimbursement

Employee assistance program

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Descripción de la vacante

Octapharma Plasma, Inc. is seeking a Donor Center Technician to determine donor eligibility, collect plasma, and process products while ensuring regulatory compliance.

You will handle automated plasmapheresis equipment, monitor donor safety, and maintain accurate records in a fast-paced center. Responsibilities include ensuring high-quality donor experiences, adhering to SOPs, and performing routine QC checks.

Formación

• High school diploma or equivalent (GED).
• Three (3) months’ experience in clerical or customer service position preferred.

Responsabilidades

• Ensure compliance with state, federal, and industry regulations (FDA SOPs, OSHA, CLIA, GMP) to maintain production standards and facility compliance.
• Maintain high levels of customer service, donor confidentiality, and positive donor experience.
• Monitor donor conditions and perform eligibility assessments, including vitals, microhematocrit, total protein testing, and donor registration.
• Set up, prepare, and operate automated plasmapheresis equipment; respond to alarms, troubleshoot alerts, and disconnect donors upon procedure completion.
• Perform plasma collection and processing, including sterile products and sample handling, freezer organization, and preparation of shipments in compliance with SOPs and transportation regulations.
• Monitor freezer and refrigerator temperatures, report malfunctions, and document variances as required.
• Maintain cleanliness of the donor center and work areas, ensuring professional appearance, proper stocking, and safe disposal of biohazardous waste and spills.
• Maintain and perform quality control on donor center equipment according to SOPs and manufacturer instructions.
• Maintain complete and accurate recordkeeping in compliance with company SOPs.
• Provide oversight of product safety and quality by maintaining proper collection ratios, monitoring donor safety, and responding to adverse donor events.
• Troubleshoot machine issues and perform routine quality control checks on equipment.
• Perform other duties as assigned.

Conocimientos

Basic computer skills

Bilingual in Spanish (preferred)

Customer service

Regulatory reading

Verbal and written communication

Numerical aptitude

Educación

High school diploma or equivalent

Descripción del empleo

Octapharma Plasma, Inc. is seeking a Donor Center Technician to determine donor eligibility, collect plasma, and process products while ensuring regulatory compliance.

You will handle automated plasmapheresis equipment, monitor donor safety, and maintain accurate records in a fast-paced center. Responsibilities include ensuring high-quality donor experiences, adhering to SOPs, and performing routine QC checks.