Donor Center Operations Director

Octapharma Plasma, Inc.; Cleveland (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

HSA

FSA

Tuition Reimbursement

EAP

Wellness program

401k

Paid time off

Job summary

Octapharma Plasma, Inc. in Cleveland, OH is seeking an experienced Operations Center Manager to orchestrate daily center operations, staff leadership, donor flow, and efficient use of resources.

You will ensure regulatory compliance, manage audits, and drive safety, training, and performance improvements across the center. If you are adept at budgeting, HR processes, and building strong donor relationships, this role offers a path to impactful, hands-on leadership in a fast-paced setting.

Qualifications

• High School diploma or GED; Bachelor’s degree preferred.
• Three (3) years of operations and/or process management/supervisory experience.
• Three (3) years of people management, including recruiting and training.

Responsibilities

• Oversee daily center operations, staff management, donor flow, and resource coordination.
• Maintain compliance with FDA SOPs, OSHA, CLIA, GMP; lead CAPAs.
• Host audits by regulators and customers; support quality initiatives.
• Manage payroll, staff meetings, and operational KPIs; drive performance.
• Lead training, onboarding, and leadership development.
• Develop center marketing and outreach with corporate teams.

Skills

People management

Operations management

Regulatory knowledge

Safety compliance

Audits

Training & development

Budgeting

HR policies

Communication skills

Donor relations

Education

Bachelor’s degree preferred

Tools

Office software

Job description

Octapharma Plasma, Inc. in Cleveland, OH is seeking an experienced Operations Center Manager to orchestrate daily center operations, staff leadership, donor flow, and efficient use of resources.

You will ensure regulatory compliance, manage audits, and drive safety, training, and performance improvements across the center. If you are adept at budgeting, HR processes, and building strong donor relationships, this role offers a path to impactful, hands-on leadership in a fast-paced setting.