Center Operations & Compliance Director

Octapharma Plasma, Inc.; Columbus (GA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

401k retirement plan

Paid time off

Company paid holidays

Personal time

Job summary

Octapharma Plasma, Inc. is seeking an Operations Leader to orchestrate daily center operations, oversee personnel, ensure product integrity, manage donor flow, and maintain essential resources.

The role emphasizes regulatory compliance, audits, safety, and staff development to sustain high performance and quality. Responsibilities include coaching staff, tracking KPIs, handling procurement, and coordinating with corporate teams to optimize cost and efficiency while delivering exceptional donor

Qualifications

• High School diploma or GED required or equivalent.
• Bachelor’s degree preferred.
• 3+ years of operations and/or process management/supervisory experience.
• 3+ years of people management, including recruiting and training (may be concurrent with operations).
• Knowledge of fiscal management and/or budgeting preferred.

Responsibilities

• Maintain compliance with state and federal regulations (FDA approved SOPs, OSHA, CLIA, GMP), ensures certifications/licenses are current, and leads CAPA to address issues.
• Host audits by regulatory agencies and customers, supports quality improvement initiatives, and contributes to best practices.
• Promote and enforce Safety, Health, and Environmental policies; resolve safety concerns, ensure preventive maintenance of donor center equipment, and maintains a clean, safe facility.
• Maintain donor center functions and assets, informs leadership of irregularities, and mitigates/report unsafe conditions.
• Oversee product inventory and storage integrity, manages unsuitable product, and partners with corporate/vendors for efficient shipments and procurement.
• Achieve targeted production in quantity/quality while optimizing costs, inventory, and purchase order submissions in compliance with company practices.
• Conduct performance evaluations, development plans, corrective actions, and employment decisions (hiring, promotions, terminations) to align staff growth with organizational goals.
• Ensure adherence to HR policies and procedures, assists with investigations, and fosters a positive culture through mentorship and role modeling of core values.
• Direct all employee training, onboarding, retraining, and leadership development, ensuring compliance with standards and timeliness.
• Track and audit training data and certifications, collaborates with Quality and Field teams to address deviations, audits, and corrective actions through targeted training interventions.
• Cultivate strong donor relationships to drive retention, referrals, and growth, while overseeing payroll, staff meetings, and operational KPIs for performance optimization.
• Lead center marketing and advertising initiatives in collaboration with corporate departments to strengthen outreach and enhance operations.
• Perform other duties as assigned.

Skills

Regulatory compliance

People management

Operations management

Budgeting knowledge

Communication skills

Education

High School diploma or GED

Bachelor’s degree preferred

Tools

Office software

Job description

Octapharma Plasma, Inc. is seeking an Operations Leader to orchestrate daily center operations, oversee personnel, ensure product integrity, manage donor flow, and maintain essential resources.

The role emphasizes regulatory compliance, audits, safety, and staff development to sustain high performance and quality. Responsibilities include coaching staff, tracking KPIs, handling procurement, and coordinating with corporate teams to optimize cost and efficiency while delivering exceptional donor