Donor Center Lead - Growth, Ops & Impact

Join Parachute; Lumberton (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive pay

Monthly bonus potential

Medical, dental, and vision insurance

Paid time off and holidays

Job summary

Join Parachute in Lumberton, NC is seeking an Assistant Manager to partner with the Center Director on daily operations, donor experience, and compliance. You will lead on the donor floor, drive a positive team culture, and ensure safe, welcoming experiences for donors while growing the center’s impact.

You will be part of a high-growth team with opportunities for advancement. The role includes travel for an eight-week paid training program and a compensation package up to $70K with a base of

Qualifications

• High school diploma, GED equivalent, or higher education.
• 2+ years of supervisory or leadership experience.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
• Ability to work both day and evening hours, weekends, holidays, extended shifts as needed.

Responsibilities

• Own day-to-day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention.
• Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
• Lead by example and coach team members in real time.
• Monitor quality, safety, and regulatory standards, supporting audits and inspections.
• Manage andmaintain inventory, equipment, and supplies.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.

Skills

Leadership experience

Operational excellence

Education

High school diploma or GED

Job description

Join Parachute in Lumberton, NC is seeking an Assistant Manager to partner with the Center Director on daily operations, donor experience, and compliance. You will lead on the donor floor, drive a positive team culture, and ensure safe, welcoming experiences for donors while growing the center’s impact.

You will be part of a high-growth team with opportunities for advancement. The role includes travel for an eight-week paid training program and a compensation package up to $70K with a base of