Donor Center Operations Lead - Growth & Team Coach

Join Parachute, LLC; Horn Lake (MS); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Job summary

Join Parachute, LLC is seeking an Assistant Manager to partner with the Center Director on daily operations and donor floor leadership in Horn Lake, MS. You’ll help ensure a safe, welcoming donor experience and coach the team to meet goals and maintain compliance.

Responsibilities include overseeing operations, strategy collaboration, staff development, and maintaining quality standards. The role offers up to $70K with base 50-55K plus a monthly bonus and benefits.

Qualifications

• High school diploma, GED equivalent, or higher education.
• 2+ years of supervisory or leadership experience.
• Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40°C) for short periods.
• Ability to work both day and evening hours, weekends, holidays, extended shifts as needed.

Responsibilities

• Own day-to-day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention.
• Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
• Lead by example and coach team members in real time.
• Monitor quality, safety, and regulatory standards, supporting audits and inspections.
• Manage and maintain inventory, equipment, and supplies.
• Recruit and develop exceptional team members and foster a culture of growth and accountability.
• Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day’s priorities.

Skills

Supervisory experience

Leadership

Problem solving

Safety compliance

Communication

Education

High School Diploma

Job description

Join Parachute, LLC is seeking an Assistant Manager to partner with the Center Director on daily operations and donor floor leadership in Horn Lake, MS. You’ll help ensure a safe, welcoming donor experience and coach the team to meet goals and maintain compliance.

Responsibilities include overseeing operations, strategy collaboration, staff development, and maintaining quality standards. The role offers up to $70K with base 50-55K plus a monthly bonus and benefits.