Donations Processing & Merchandising Associate

Goodwill-Industries; Merrillville (IN); On-site; USD 16,531,000 - 20,664,000; Full time

Job summary

Goodwill-Industries in Merrillville, IN is seeking a Donation Processing Associate to efficiently receive, sort, price, tag, and stock donated items for the sales floor. You will greet donors, help maintain organized stockrooms, and support store operations in a fast-paced environment.

Ideal candidates bring excellent customer service, attention to detail, and the ability to learn donation policies quickly.

Qualifications

• Excellent customer service and welcoming donor interactions.
• Strong attention to detail for sorting, pricing, tagging donated items.
• Ability to quickly learn donation policies and store guidelines.
• Commitment to safety protocols and workplace safety.

Responsibilities

• Greet customers and donors; provide friendly assistance and answers.
• Receive, sort, price, tag, and stock donated merchandise.
• Keep stockrooms organized and report discrepancies.
• Process purchases at the POS; assist with cash handling and deposits.
• Support store operations; work collaboratively with team and supervisors.
• Uphold Kaizen standards to improve efficiency and workflow.

Skills

Excellent customer service

Attention to detail

Teamwork and communication

Safety awareness

Policy learning ability

Job description

Goodwill-Industries in Merrillville, IN is seeking a Donation Processing Associate to efficiently receive, sort, price, tag, and stock donated items for the sales floor. You will greet donors, help maintain organized stockrooms, and support store operations in a fast-paced environment.

Ideal candidates bring excellent customer service, attention to detail, and the ability to learn donation policies quickly.