Donations Processing & Customer Service Associate

Goodwill Industries Group; Logansport (IN); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill Industries Group in Logansport, IN is seeking a Store Associate to efficiently receive, sort, price, tag, and stock donated items, ensuring a smooth flow from donation drive-thru to the sales floor. This full-time role evaluates performance through the Store Manager and supports a fast-paced retail environment.

Responsibilities include greeting customers, accurate POS transactions, cash handling, maintaining safety, and collaborating with the team to ensure a welcoming, well-organized

Qualifications

• Excellent customer service skills with donors and shoppers.
• Friendly, approachable demeanor with professionalism.
• Strong attention to detail in sorting and pricing donations.
• Able to learn donation policies quickly and accurately.
• Basic safety awareness and proper lifting techniques.
• Ability to work efficiently in a fast-paced environment.
• Strong teamwork and communication with colleagues.

Responsibilities

• Greet customers, provide outstanding service and address inquiries promptly.
• Track inventory, restock merchandise, and report discrepancies.
• Process purchases accurately using the POS system and handle cash.
• Support end-of-day cash balancing and deposits as needed.
• Uphold Kaizen standards to improve efficiency and workflow.
• Collaborate with team members and supervisors to support store operations.

Skills

Customer service

Friendly demeanor

Detail oriented

Donation policies

Safety protocols

Fast-paced

Teamwork & communication

Job description

Goodwill Industries Group in Logansport, IN is seeking a Store Associate to efficiently receive, sort, price, tag, and stock donated items, ensuring a smooth flow from donation drive-thru to the sales floor. This full-time role evaluates performance through the Store Manager and supports a fast-paced retail environment.

Responsibilities include greeting customers, accurate POS transactions, cash handling, maintaining safety, and collaborating with the team to ensure a welcoming, well-organized