Donations & Merch Processing Specialist - Full Time

Goodwill Keystone Area; Avondale (PA); On-site; USD 18,000 - 23,000; Full time

Job summary

Goodwill Keystone Area in Avondale, PA is seeking a Merchandise Processor to support overall operations and customer service. The role focuses on processing donations: sorting, hanging, pricing, tagging, stocking and rotating product while upholding production and quality standards.

The position requires ability to stand, lift up to 50 pounds, and work a flexible schedule including evenings and weekends. Reports to the Production Manager in the Donated Goods Retail department.

Qualifications

• Ability to read, write and perform simple math.
• Must meet qualitative and quantitative performance standards as established by organization.
• Must be able to work in an open warehouse environment, being exposed to various weather and temperature conditions including extreme heat, humidity, and cold.
• Ability to learn and use equipment and technology.
• Ability to follow verbal instructions and to work as part of a team.
• Requires a high level of adaptability and flexibility.
• Must be able to work a flexible schedule to include evenings and weekends.

Responsibilities

• Process textile donations, including sorting, hanging, pricing, tagging and moving product to the sales floor to meet preset production and sales goals for the store.
• Process donations of housewares, electronics, media, shoes, and other miscellaneous items, including sorting, pricing, tagging, and moving product to the sales floor to meet preset production and sales goals for the store.
• Organize, recover and rotate the sales floor as needed.
• Follow all quality and production standards as set by Goodwill Keystone Area.
• Track production daily and report to supervisor.
• Be knowledgeable of daily, weekly and monthly production and sales goals.
• Selects and identifies appropriate items for Ecommerce department.
• Ability to assist and have flexibility in the overall daily operations within the store.
• Ensure that quality customer service is presented and provided in a timely and courteous manner to all customers, donors and other employees.
• Supports, promotes and participates in organizational programs and special events.
• Assists in any other assignments designated by management.
• Adhere to all Goodwill Keystone Area manuals, handbooks, policies and procedures.
• Promotes an environment of workplace safety. Assures that duties are performed in a safe manner and safety requirements are adhered to.
• Communicates progress, problems, and concerns to the Production Manager.

Skills

Reading and basic math

Teamwork

Adaptability

Flexible schedule

Standing for long periods

Customer service mindset

Education

No formal education necessary

Job description

Goodwill Keystone Area in Avondale, PA is seeking a Merchandise Processor to support overall operations and customer service. The role focuses on processing donations: sorting, hanging, pricing, tagging, stocking and rotating product while upholding production and quality standards.

The position requires ability to stand, lift up to 50 pounds, and work a flexible schedule including evenings and weekends. Reports to the Production Manager in the Donated Goods Retail department.