Donations Processing & Retail Sales Associate

Goodwill Industries Group; Hammond (IN); On-site; USD 15,000 - 21,000; Full time

Job summary

Goodwill Industries Group is seeking a Full Time Store Associate in Hammond, IN. You will greet customers, assist donors, and ensure donations are sorted, priced, tagged, and stocked for sale on the floor.

Daily tasks include processing transactions at the POS, balancing cash drawers, maintaining inventory accuracy, and collaborating with the team to keep the store running smoothly in a fast-paced retail environment.

Qualifications

• Excellent customer service skills to engage donors and shoppers.
• Friendly, approachable demeanor and professional interaction.
• Strong attention to detail for sorting, pricing and tagging donated items.
• Ability to learn donation policies and apply them correctly.
• Basic safety awareness and lifting technique knowledge.
• Able to work efficiently in a fast-paced retail environment.
• Effective teamwork and clear communication with colleagues.

Responsibilities

• Greet customers, deliver courteous service and answer inquiries.
• Track inventory, restock shelves and report discrepancies to management.
• Process purchases with the POS, handle cash and deposits accurately.
• Uphold Kaizen standards to improve efficiency and workflow.
• Collaborate with team members and supervisors to support store operations.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Friendliness

Attention to detail

Learning policies

Safety awareness

Teamwork & communication

Fast-paced working

Job description

Goodwill Industries Group is seeking a Full Time Store Associate in Hammond, IN. You will greet customers, assist donors, and ensure donations are sorted, priced, tagged, and stocked for sale on the floor.

Daily tasks include processing transactions at the POS, balancing cash drawers, maintaining inventory accuracy, and collaborating with the team to keep the store running smoothly in a fast-paced retail environment.