Donations & Retail Sales Associate

Goodwill Industries Group; Hammond (IN); On-site; USD 15,000 - 21,000; Part time

Job summary

Goodwill Industries Group in Hammond, IN is seeking a part-time Store Associate to efficiently receive, sort, price, tag and stock donations while maintaining a fast-paced, customer-focused environment. You will work closely with the Store Manager to ensure smooth operations and accurate cash handling at the POS.

The role emphasizes excellent customer service, attention to detail, and adherence to donation policies, with a strong team orientation and safety awareness in a retail setting.

Qualifications

• Excellent customer service skills and ability to engage positively with donors.
• Friendly and approachable demeanor, patient and professional interactions.
• Strong attention to detail when sorting, pricing, and tagging donated items.
• Ability to learn donation policies and identify acceptable items.
• Safety awareness with proper lifting techniques and workplace safety.
• Able to work efficiently in a fast-paced environment while staying organized.
• Teamwork and clear communication with colleagues and supervisors.

Responsibilities

• Greet customers warmly and provide excellent service.
• Track and inventory donations, restock merchandise, and report discrepancies.
• Process customer purchases using the POS system, handle cash accurately.
• Uphold Kaizen standards to improve efficiency and workflow.
• Collaborate with team members to support store operations.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Donor interaction

Attention to detail

Donation policy knowledge

Safety awareness

Teamwork

Communication

Tools

POS system

Job description

Goodwill Industries Group in Hammond, IN is seeking a part-time Store Associate to efficiently receive, sort, price, tag and stock donations while maintaining a fast-paced, customer-focused environment. You will work closely with the Store Manager to ensure smooth operations and accurate cash handling at the POS.

The role emphasizes excellent customer service, attention to detail, and adherence to donation policies, with a strong team orientation and safety awareness in a retail setting.