Donations Processing & Floor Stock Specialist

Goodwill Industries Group; Portage (IN); On-site; USD 13,000 - 18,000; Full time

Job summary

Goodwill Industries Group is seeking a Store Associate in Portage, IN to greet customers, sort and price donations, stock the sales floor, and process transactions at the POS. This role reports to the Store Manager and requires a reliable, customer-focused individual capable of working in a fast-paced retail environment.

The position emphasizes safety, accuracy, and teamwork to ensure a smooth donation-to-sales flow and a positive customer experience.

Qualifications

• Excellent customer service with donors and shoppers.
• Friendly, patient, and professional interactions.
• Strong attention to detail when sorting and pricing donated items.
• Ability to learn donation policies quickly and apply them.
• Safety awareness for lifting and handling items.
• Ability to work in a fast-paced retail environment and collaborate with others.

Responsibilities

• Greet customers and provide outstanding service.
• Track inventory, restock merchandise, and report discrepancies.
• Process purchases with POS, handle cash, and balance cash drawer.
• Uphold Kaizen standards to improve efficiency and workflow.
• Collaborate with team to support store operations in changing priorities.
• Perform other duties as assigned by supervisor.

Skills

Customer service

Friendly demeanor

Attention to detail

Learn donation policies

Safety awareness

Teamwork

Job description

Goodwill Industries Group is seeking a Store Associate in Portage, IN to greet customers, sort and price donations, stock the sales floor, and process transactions at the POS. This role reports to the Store Manager and requires a reliable, customer-focused individual capable of working in a fast-paced retail environment.

The position emphasizes safety, accuracy, and teamwork to ensure a smooth donation-to-sales flow and a positive customer experience.