Donation Processing Specialist

Childhelp®; Paradise Valley (AZ); On-site; USD 42,000 - 62,000; Full time

Job summary

Childhelp in Scottsdale, AZ seeks a Donation Processing Specialist to ensure accurate processing of gifts, reconcile donations, and maintain donor records in Raiser's Edge and our accounting system. This office-based role supports financial reporting and data integrity.

You will work at our Scottsdale headquarters, prepare official donor receipts, perform Excel analyses, and collaborate with the Development team to share donor trends while upholding strict confidentiality.

Qualifications

• Associate’s degree in Accounting, Finance, or related field or equivalent experience.
• Minimum of 3 years in financial data entry, accounts receivable, or donation processing.
• Proficiency in Microsoft Office with strong Excel skills for data analysis; experience with Raiser's Edge preferred.
• Meticulous attention to detail and high level of confidentiality.
• Excellent verbal and written communication; ability to build relationships with staff, volunteers, and donors.
• Solid time management and initiative to meet tight deadlines.

Responsibilities

• Gift processing & reconciliation: handle checks, credit cards, and online contributions; monitor multiple platforms.
• Data & CRM management: enter receipts in Raiser's Edge and accounting system; keep donor records current.
• Donor & team collaboration: respond to inquiries, resolve discrepancies, and update the Development team on trends.
• Reporting & compliance: prepare donor tax receipts and manage reporting calendars; adjust records as needed.
• Data analysis: use Excel to organize and reconcile financial data, ensuring data integrity.

Skills

Attention to detail

Time management

Communication skills

Analytical thinking

Education

Associate’s degree in Accounting/Finance or related field

Tools

Raiser's Edge

Microsoft Office / Excel

Job description

Come Join Our Team as a Donation Processing Specialist!

The Donation Processing Specialist plays a critical role in supporting donor stewardship by ensuring all financial contributions are processed accurately, efficiently, and in strict alignment with donor intent. You will be responsible for the timely recording, reconciliation, and acknowledgment of gifts, directly supporting our financial reporting and overall data integrity. This role is perfect for a highly organized, analytical professional who takes immense pride in accuracy and consistency, enjoys solving data puzzles, and loves providing excellent service to our donors and internal teams. This position will work in office at our headquarters in Scottsdale, AZ.

What You'll Do

• Gift Processing & Reconciliation: Process and reconcile all incoming donations (checks, credit cards, and online contributions); monitor multiple donation platforms to download daily contribution activity.
• Data & CRM Management: Accurately enter donation and non-donation receipts into Raiser’s Edge and our accounting system, keeping donor records meticulously up to date.
• Donor & Team Collaboration: Communicate with donors and payment processors to handle inquiries, resolve transaction discrepancies, and provide the Development team with regular updates on donor trends and history.
• Reporting & Compliance: Prepare official donor tax receipts in compliance with regulations, manage reporting calendars, make necessary record adjustments (corrections, reclassifications, refunds), and ensure all activities adhere to internal policies.
• Data Analysis: Leverage Excel to analyze, organize, and reconcile financial data to safeguard our financial integrity.

Qualifications

What You Bring to the Team:

• Education: Associate’s degree in Accounting, Finance, or a related field required (or an equivalent combination of education and relevant experience).
• Experience: Minimum of three (3) years of relevant experience in a financial data entry, accounts receivable, or donation processing role.
• Tech-Savvy Skills: Proficiency in Microsoft Office, with strong Excel skills for data analysis. Experience with Raiser’s Edge or similar donor management systems/CRMs is highly preferred, along with the ability to quickly adapt to new accounting software.
• Meticulous Eye for Detail: A proven track record of managing high-volume data with a high level of accuracy and maintaining strict confidentiality.
• Strong Communication: Excellent verbal and written communication skills, with the ability to build warm, professional relationships with staff, volunteers, and donors from diverse backgrounds.
• Time Management: Solid problem-solving skills with the ability to work independently, take initiative, and meet tight deadlines in a fast-paced environment.

If you are a detail-oriented professional who thrives behind the scenes making sure the numbers align perfectly, we would love to meet you!

Childhelp provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.