Data Specialist

Sbhonline; New York (NY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid work environment

Collaborative team

Opportunity for growth

Job summary

Sbhonline is looking for a Data Specialist in New York, NY, to ensure accurate donation processing and maintain donor records. The ideal candidate will manage daily donations, enhance data integrity, and support cross-functional teams while collaborating in a hybrid work environment. Requirements include a Bachelor’s degree or relevant experience, strong Excel skills, and organizational prowess. Join a mission-driven team with opportunities for growth in the nonprofit sector.

Qualifications

• Bachelor’s degree or relevant experience in data entry, payment processing, or similar roles.
• Strong computer literacy, including advanced Excel skills.
• Exceptional attention to detail and organizational skills.
• Strong verbal and written communication abilities.
• Ability to prioritize tasks and follow through independently.

Responsibilities

• Track and record daily donations from multiple platforms within set timeframes.
• Maintain accurate donor and donation records within Salesforce and financial systems.
• Prepare and send accurate and timely receipts and acknowledgement letters.
• Identify and implement process improvements to enhance efficiency.

Skills

Attention to detail

Organizational skills

Verbal communication

Written communication

Computer literacy

Excel skills

Task prioritization

Education

Bachelor’s degree or relevant experience

Tools

Salesforce

QuickBooks

NetSuite

Job description

Data Specialist, Donation Operations

Location: New York, NY (Hybrid)

Employment Type: Full-Time

Schedule: Monday through Friday – Standard Business Hours

Salary: Based on Experience

Description

A nonprofit organization is seeking a detail-oriented and process-driven Data Specialist, Donation Operations to join its finance team. This role is responsible for ensuring accurate donation processing, maintaining donor records, and supporting data integrity across systems.

The ideal candidate is organized, personable, and a self-starter who thrives in a collaborative environment and is interested in building a meaningful career in the nonprofit sector.

What You’ll Do

Donation Processing & Revenue Management

• Track and record daily donations from multiple platforms within set timeframes
• Assist with daily mail processing in collaboration with the finance team
• Monitor revenue from direct mail and telemarketing campaigns
• Support reconciliation of donation data across systems

Data Management & Systems Accuracy

• Maintain accurate donor and donation records within Salesforce and financial systems
• Regularly review and update records to ensure data integrity
• Collaborate with cross-functional teams to improve tracking and reporting

Donor Acknowledgement

• Prepare and send accurate and timely receipts and acknowledgement letters

Projects & Process Improvement

• Execute Salesforce data management and cleanup projects
• Identify and implement process improvements to enhance efficiency

Requirements

• Bachelor’s degree or relevant experience in data entry, payment processing, or similar roles
• Strong computer literacy, including advanced Excel skills
• Exceptional attention to detail and organizational skills
• Strong verbal and written communication abilities
• Ability to prioritize tasks and follow through independently

Preferred Qualifications

• Experience in a nonprofit environment
• Familiarity with Salesforce or similar CRM systems
• Experience with accounting software such as QuickBooks or NetSuite

What We Offer

• Hybrid work environment
• Collaborative and mission-driven team
• Opportunity for growth within the nonprofit sector