Donation Processing & Donor Care Associate

The Salvation Army USA Central Territory; Noblesville (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Paid vacation, sick time, and holidays

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension plan for elig

Job summary

The Salvation Army Thrift Store is hiring a Donation Attendant to greet donors, process donations, and keep a clean donation area. You’ll learn the donation process through paid training and work closely with store leadership to support community programs.

You will handle donations, assist donors, and help with production tasks while ensuring safety and accuracy in all processes. Flexible schedule required, including weekends and holidays.

Qualifications

• Strong English communication for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean and organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries in the donation area.
• Guide donors on acceptable materials and inform about pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Flex schedule availability

Background check clearance

Education

High School Diploma

Job description

The Salvation Army Thrift Store is hiring a Donation Attendant to greet donors, process donations, and keep a clean donation area. You’ll learn the donation process through paid training and work closely with store leadership to support community programs.

You will handle donations, assist donors, and help with production tasks while ensuring safety and accuracy in all processes. Flexible schedule required, including weekends and holidays.