Donation Processing & Donor Service Associate

Kroc Center; Noblesville (IN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Paid vacation, sick time, and holidays

Optional voluntary life insurance

403(b) retirement savings plan

Access to additional voluntary benefit

Employer funded pension plan for elig

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Job summary

The Salvation Army Thrift Store in Noblesville, IN is seeking a Donation Attendant. You will be the first contact for donors, delivering friendly customer service while processing donations and keeping the donation area organized and welcoming.

Paid training, ongoing coaching, and opportunities to build retail and customer service skills are provided. You will support loading and unloading donations, assist with pickup information, and maintain safety and cleanliness with a team-focused schedule

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Donor service

Customer service

English communication

Education

High School Diploma or currently pursuing

Tools

Basic computer skills

Job description

The Salvation Army Thrift Store in Noblesville, IN is seeking a Donation Attendant. You will be the first contact for donors, delivering friendly customer service while processing donations and keeping the donation area organized and welcoming.

Paid training, ongoing coaching, and opportunities to build retail and customer service skills are provided. You will support loading and unloading donations, assist with pickup information, and maintain safety and cleanliness with a team-focused schedule