Donation Processing & Donor Services Attendant

Mykroc; Walled Lake (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store is seeking a part-time Donation Attendant to be the first point of contact for donors. You will handle donations, assist customers, and help maintain a welcoming store environment.

You will receive paid training, ongoing coaching, and opportunities to build retail and customer service skills while supporting community programs. Flexible schedule includes weekends and evenings.

Qualifications

• High School Diploma or currently pursuing
• Strong English communication skills for donor and team interactions
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Donor service

Customer service

Basic math

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store is seeking a part-time Donation Attendant to be the first point of contact for donors. You will handle donations, assist customers, and help maintain a welcoming store environment.

You will receive paid training, ongoing coaching, and opportunities to build retail and customer service skills while supporting community programs. Flexible schedule includes weekends and evenings.