Part-Time Donation Processing & Donor Care

Kroc Center; Loves Park (IL); On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Paid vacation, sick time, and holidays

Voluntary life insurance

403(b) retirement savings plan

Additional voluntary benefit options

Employer funded pension plan

Job summary

The Salvation Army Thrift Store is seeking a Donation Attendant to be the first point of contact for donors. You will handle donor service, donation processing, and maintenance of an organized donation area within a mission-driven environment.

You will greet donors, process donations, and assist with truck loading while complying with safety guidelines. Training is provided, with opportunities to grow retail and customer service skills in a team-focused setting.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions
• Basic computer skills and ability to learn new systems
• Basic math skills
• Ability to pass pre-employment background check
• Must be available for a flexible schedule including weekends, holidays and evenings

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

English communication

Basic computer skills

Basic math skills

Customer service

Flexible schedule

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store is seeking a Donation Attendant to be the first point of contact for donors. You will handle donor service, donation processing, and maintenance of an organized donation area within a mission-driven environment.

You will greet donors, process donations, and assist with truck loading while complying with safety guidelines. Training is provided, with opportunities to grow retail and customer service skills in a team-focused setting.