Donation Processing & Donor Care Associate

KrocQuincy; Walled Lake (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Michigan is seeking a part-time Donation Attendant to be the first point of contact for donors. You will combine customer service, donation processing, and mission-driven work to support community programs.

Greet donors, process donations, maintain the donation area, and assist with truck loading and heavy items. Training is provided with a flexible schedule including evenings and weekends.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

English communication

Basic computer skills

Basic math skills

Background check

Flexible schedule

Education

High School Diploma or pursuing

Job description

The Salvation Army Thrift Store in Michigan is seeking a part-time Donation Attendant to be the first point of contact for donors. You will combine customer service, donation processing, and mission-driven work to support community programs.

Greet donors, process donations, maintain the donation area, and assist with truck loading and heavy items. Training is provided with a flexible schedule including evenings and weekends.