Donation Processing & Donor Service Associate

Omaha Kroc; Auburn Hills (MI); Hybrid; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Auburn Hills, MI is seeking a part-time Donation Attendant to greet donors, process donations, and keep the donation area organized. This role supports the mission-driven work of the charity and offers on-the-job training and opportunities to improve retail and customer service skills.

Responsibilities include guiding donors on acceptable materials, assisting with pickup information for heavy items, and ensuring a safe, clean workspace while contributing to our

Qualifications

• High School Diploma or currently pursuing required.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Donor service

Customer service

Communication skills

Education

High School Diploma or pursuing

Tools

Basic computer skills

Job description

The Salvation Army Thrift Store in Auburn Hills, MI is seeking a part-time Donation Attendant to greet donors, process donations, and keep the donation area organized. This role supports the mission-driven work of the charity and offers on-the-job training and opportunities to improve retail and customer service skills.

Responsibilities include guiding donors on acceptable materials, assisting with pickup information for heavy items, and ensuring a safe, clean workspace while contributing to our