Donation Processing & Donor Care Associate (Part-Time)

Grkroccenter; Southfield (MI); Hybrid; USD 18,000 - 21,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Southfield, MI is seeking a Donation Attendant to greet donors, process donations, and maintain an organized donation area. This on-site role includes evenings, weekends, and holidays as scheduled.

You will provide friendly donor service, help with pickup information for heavy items, and support store operations with training provided. A high school diploma and reliable attendance are required.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Customer service

English skills

Donation processing

Basic computer skills

Basic math

Education

High school diploma

Job description

The Salvation Army Thrift Store in Southfield, MI is seeking a Donation Attendant to greet donors, process donations, and maintain an organized donation area. This on-site role includes evenings, weekends, and holidays as scheduled.

You will provide friendly donor service, help with pickup information for heavy items, and support store operations with training provided. A high school diploma and reliable attendance are required.