Donation Processing & Donor Care Associate

Kroc Center; Walled Lake (MI); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Walled Lake, MI is seeking a part-time Donation Attendant to greet donors, process donations, and support daily store operations. This role combines customer service with donation processing to help fund community programs.

The position requires strong English communication, basic math and computer skills, and availability for evenings, weekends, and holidays. Training is provided and there is potential for growth within a mission-driven team.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Donor service

English communication

Customer service

Education

High School Diploma or currently pursuing

Tools

Basic computer skills

Job description

The Salvation Army Thrift Store in Walled Lake, MI is seeking a part-time Donation Attendant to greet donors, process donations, and support daily store operations. This role combines customer service with donation processing to help fund community programs.

The position requires strong English communication, basic math and computer skills, and availability for evenings, weekends, and holidays. Training is provided and there is potential for growth within a mission-driven team.