Donation Processing & Donor Care Associate

Kroc Center; Michigan; On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

More!

Job summary

The Salvation Army Thrift Store in Highland, MI is seeking a part-time Donation Attendant to greet donors, process donations, and maintain an organized donation area. You will support truck loading/unloading and assist with production tasks as needed, while upholding the Salvation Army mission and ensuring a positive donor experience.

Flexible schedule includes evenings, weekends and holidays as required; training provided and opportunities to develop retail and customer service skills in a

Qualifications

• High School Diploma or currently pursuing is required.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills are needed for donation processing and receipt handling.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance
• Process and track donations accurately
• Maintain a clean and well-organized donation area
• Sort, load, and unload Salvation Army trucks per center policy
• Power sort donations as they arrive (where applicable)
• Support production processes as needed
• Safeguard all donated materials and assigned equipment
• Report any complaints, damage, or injuries occurring in the donation area
• Guide donors on acceptable materials and provide information about pickup services for heavy items

Skills

Strong English communication

Basic computer skills

Basic math skills

Education

High School Diploma or currently pursuing

Job description

The Salvation Army Thrift Store in Highland, MI is seeking a part-time Donation Attendant to greet donors, process donations, and maintain an organized donation area. You will support truck loading/unloading and assist with production tasks as needed, while upholding the Salvation Army mission and ensuring a positive donor experience.

Flexible schedule includes evenings, weekends and holidays as required; training provided and opportunities to develop retail and customer service skills in a