Donation Processing & Donor Care Specialist

KrocQuincy; Michigan; On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Employee discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Highland, MI is seeking a part-time Donation Attendant to greet donors and process donations while supporting community programs. The role includes scheduling evenings, weekends, and holidays with a 25-hour weekly cap.

You will learn store procedures through paid training and receive ongoing coaching from leadership, contributing to a team-oriented environment with employee discounts and assistance programs.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.

Responsibilities

• Greet donors and offer assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and pickup options for heavy items.

Skills

Customer service

Donor relations

English communication

Basic computer skills

Education

High School Diploma

Job description

The Salvation Army Thrift Store in Highland, MI is seeking a part-time Donation Attendant to greet donors and process donations while supporting community programs. The role includes scheduling evenings, weekends, and holidays with a 25-hour weekly cap.

You will learn store procedures through paid training and receive ongoing coaching from leadership, contributing to a team-oriented environment with employee discounts and assistance programs.