Donation Processing & Donor Service – Part-Time

Grkroccenter; Michigan; On-site; USD 18,000 - 20,000; Part time

Benefits offered by this job

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Highland, MI is hiring a Donation Attendant for a part-time role averaging 25 hours per week, including evenings, weekends and holidays. You will greet donors, process donations, maintain the donation area, and assist with trucks and heavy items as part of mission-driven work.

You will receive paid training, ongoing coaching, and opportunities to build retail and customer service skills within a team-oriented environment.

Qualifications

• High School Diploma or actively pursuing one.
• Strong English communication for donor and team interactions.
• Basic math skills and comfort with simple calculations.
• Ability to learn new computer systems and software.

Responsibilities

• Greet donors and provide exceptional donor service.
• Process and track donations accurately.
• Maintain a clean, organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and equipment.
• Report complaints, damage or injuries in the donation area.
• Guide donors on acceptable materials and pickup services for heavy items.

Skills

Strong English communication

Basic computer skills

Basic math skills

Flexible schedule

Education

High School Diploma (or in progress)

Tools

POS systems

Job description

The Salvation Army Thrift Store in Highland, MI is hiring a Donation Attendant for a part-time role averaging 25 hours per week, including evenings, weekends and holidays. You will greet donors, process donations, maintain the donation area, and assist with trucks and heavy items as part of mission-driven work.

You will receive paid training, ongoing coaching, and opportunities to build retail and customer service skills within a team-oriented environment.