Donation Processing & Donor Care Associate

KrocQuincy; Brighton (MI); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Brighton, MI is seeking a part-time Donation Attendant to greet donors, process donations, and keep the donation area organized. The role blends customer service with mission-driven work to support community programs.

You will handle donations, assist with loading and unloading trucks, and safeguard materials while maintaining a friendly, efficient operation. Part-time schedule includes evenings, weekends, and holidays.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication skills for donor and team interactions.
• Basic computer skills and ability to learn new systems.
• Basic math skills.
• Ability to pass pre-employment background check.
• Must be available for a flexible schedule including weekends, holidays and evenings.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occurring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Skills

Customer service

Communication skills

Basic math

Basic computer skills

Education

High School Diploma or equivalent

Job description

The Salvation Army Thrift Store in Brighton, MI is seeking a part-time Donation Attendant to greet donors, process donations, and keep the donation area organized. The role blends customer service with mission-driven work to support community programs.

You will handle donations, assist with loading and unloading trucks, and safeguard materials while maintaining a friendly, efficient operation. Part-time schedule includes evenings, weekends, and holidays.