Donation Processing & Donor Service Associate

Grkroccenter; Brighton (MI); On-site; USD 18,000 - 22,000; Part time

Benefits offered by this job

Employee Discount

Employee Assistance Program

More benefits

Job summary

The Salvation Army Thrift Store in Brighton, MI is seeking a part-time Donation Attendant. You will greet donors, process donations, and keep the donation area organized and safe.

The role includes loading/unloading trucks, power sorting when needed, and assisting with production as required. This position emphasizes customer service, mission-driven work, and on-the-job training, with evenings, weekends, and holidays as scheduled.

Qualifications

• High School Diploma or currently pursuing.
• Strong English communication for donors and staff.
• Basic computer skills and ability to learn new systems.
• Basic math skills for donations and receipts.
• Ability to pass pre-employment background check.
• Flexible schedule including evenings, weekends, and holidays.

Responsibilities

• Provide exceptional donor service by greeting donors and offering assistance.
• Process and track donations accurately.
• Maintain a clean and well-organized donation area.
• Sort, load, and unload Salvation Army trucks per center policy.
• Power sort donations as they arrive (where applicable).
• Support production processes as needed.
• Safeguard all donated materials and assigned equipment.
• Report any complaints, damage, or injuries occuring in the donation area.
• Guide donors on acceptable materials and provide information about pickup services for heavy items.

Job description

The Salvation Army Thrift Store in Brighton, MI is seeking a part-time Donation Attendant. You will greet donors, process donations, and keep the donation area organized and safe.

The role includes loading/unloading trucks, power sorting when needed, and assisting with production as required. This position emphasizes customer service, mission-driven work, and on-the-job training, with evenings, weekends, and holidays as scheduled.