Donation & Merchandise Associate

Goodwill Industries International, Inc.; Circleville (WV); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plan

401K plans

Life insurance

EAP

Paid time off

Paid holidays

Job summary

Goodwill of Central and Northern Arizona in Gilbert, AZ is seeking a Store Associate to lead an excellent customer and brand experience while efficiently processing donations. You will help label items, issue receipts, assist customers with loading, and maintain organized spaces according to PPM standards.

The role requires strong customer service, ability to obtain forklift certification, English proficiency, and a background check, with attendance and safety compliance emphasized.

Qualifications

• Excellent customer service skills.
• Ability to pass forklift certification.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen, where applicable for position.

Responsibilities

• Receives donations and provides outstanding customer service.
• Labels Gaylords correctly.
• Ensures a receipt is offered to each donor.
• Inquires about hazardous donations and directs disposal to the customer.
• Writes up sales tickets and sold signs for furniture and large items.
• Assists customers with loading and unloading furniture or other items to and from vehicles.
• Maintains the placement of all merchandise and the organization of the production room by following PPM standards.
• Assists in loading or unloading of merchandise onto/off trucks or trailers, as needed.
• Operates pallet jack and walkie stacker safely.
• Conducts daily safety inspection on all company owned equipment including walkie stackers.
• Follows and ensures all safety rules are complied with and appropriate safety equipment is used.
• Provides floor care duties at a retail store, as needed.
• Cross trains in other store positions as business needs.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Skills

Excellent customer service

English proficiency

Must be at least 18

Background check & drug screen

Tools

Forklift certification

Job description

Goodwill of Central and Northern Arizona in Gilbert, AZ is seeking a Store Associate to lead an excellent customer and brand experience while efficiently processing donations. You will help label items, issue receipts, assist customers with loading, and maintain organized spaces according to PPM standards.

The role requires strong customer service, ability to obtain forklift certification, English proficiency, and a background check, with attendance and safety compliance emphasized.