Donation Inventory & Customer-First Specialist

Goodwill-Industries; Warsaw (IN); On-site; USD 21,000 - 32,000; Full time

Job summary

Goodwill-Industries in the United States is seeking a donation processor to welcome donors, sort and price items, and stock the sales floor. You will work with team members to maintain organized back-end inventory and ensure accurate POS transactions.

The role requires strong customer service, attention to detail, and the ability to follow donation policies in a fast-paced environment. A flexible schedule and safety awareness are essential for day-to-day operations.

Qualifications

• Excellent customer service skills to engage positively with donors and shoppers.
• Strong attention to detail to sort, price, and tag donated items correctly.
• Comfortable working in a team and communicating with supervisors and colleagues.
• Ability to quickly learn donation policies and store procedures.
• Demonstrates teamwork and a positive attitude in a fast-paced environment.
• Authorized to work in the United States and meet required safety standards.

Responsibilities

• Greet customers warmly and provide helpful assistance to donors and shoppers.
• Track stock levels, restock merchandise, and report discrepancies to management.
• Process donations and sales at the register accurately and balance cash when needed.
• Maintain organized stockroom and back-end inventory for easy access.
• Collaborate with team to improve efficiency and store operations.
• Carry out additional duties as assigned by supervision.

Skills

Customer service

Attention to detail

Teamwork

Learning policies

Communication

Work authorization

Job description

Goodwill-Industries in the United States is seeking a donation processor to welcome donors, sort and price items, and stock the sales floor. You will work with team members to maintain organized back-end inventory and ensure accurate POS transactions.

The role requires strong customer service, attention to detail, and the ability to follow donation policies in a fast-paced environment. A flexible schedule and safety awareness are essential for day-to-day operations.