Donation Experience Specialist

Goodwill Industries International, Inc.; North Charleston (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical Plans

Dental Plans

Vision Plan

401K Plan

Employer Paid Life Insurance

Employee Assistance Program (EAP)

Paid Time Off

Job summary

Goodwill of Central and Northern Arizona is seeking a team member to lead an excellent customer and brand experience while promoting sales. You will handle donations, label items, provide donor receipts, and assist customers with loading and unloading merchandise at a Phoenix store.

The role requires strong customer service skills, forklift certification, English literacy, and a willingness to pass background checks. Competitive benefits and a supportive team environment are offered.

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.

Responsibilities

• Accepts all donations from customers, providing outstanding customer service.
• Labeling materials accurately for sale.
• Provide receipts to donors for donations.
• Inquires about hazardous donations and directs proper disposal.
• Prepare sales tickets and signs for furniture and large items.
• Assist customers with loading and unloading merchandise.
• Keep production room and merch organized per standards.
• Assist in loading/unloading of merchandise from vehicles.
• Operate pallet jack and walkie stacker safely.

Skills

Customer service

Forklift certification

English proficiency

Age 18+

Job description

Goodwill of Central and Northern Arizona is seeking a team member to lead an excellent customer and brand experience while promoting sales. You will handle donations, label items, provide donor receipts, and assist customers with loading and unloading merchandise at a Phoenix store.

The role requires strong customer service skills, forklift certification, English literacy, and a willingness to pass background checks. Competitive benefits and a supportive team environment are offered.