Donation Experience Ambassador

evansvillegoodwillindustriesinc; Tell City (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Evansville Goodwill Industries, Inc. seeks a Donor Greeter to welcome donors and customers, provide assistance, and help maintain efficient store operations that support its mission of empowering people through employment services and skills training.

Under Store Manager supervision, you will help sort donations, meet production standards, and assist in training team members, volunteers, and clients while maintaining a clean, safe, and welcoming environment, including flexible scheduling.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read, write and communicate in English.
• Pass drug test and criminal background check.

Responsibilities

• Provide excellent customer service by greeting donors and customers.
• Ability to meet production standards for stemming, hanging, pricing, sorting, stocking, and pulling.
• Sort donations according to company guidelines.
• Must be able to perform basic calculations to track donations, count production, and price donated goods within Goodwill guidelines.
• Ensure the proper handling and processing of incoming donations in and out of the store in accordance with Goodwill policies and procedures including the use of a pallet jack.
• Load and sort materials in Truck/Trailer/Store/Plant according to Goodwill policy and procedures.
• Maintain accurate records of donations and issue completed donation receipts to all donors.
• Ability to maintain a cheerful and pleasant disposition when serving customers/donors.
• Perform necessary janitorial work as assigned.
• Ability to multi-task, make quick decisions and work in a team oriented, fast paced environment.
• Assist in the training of team members.
• Must have punctual and dependable attendance.
• Conduct self in safe manner; keep processing area neat, clean and maintain good housekeeping standards to have aisle ways and fire exits clear and report all work injuries immediately.
• Assist with location security.
• Assist in keeping production supply available.
• Responsible for performing assigned duties and responsibilities within the framework of our Guiding Principles.
• Ability to work a flexible schedule including nights and weekends.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Basic math

English literacy

Teamwork

Education

High school diploma or equivalent

Job description

Evansville Goodwill Industries, Inc. seeks a Donor Greeter to welcome donors and customers, provide assistance, and help maintain efficient store operations that support its mission of empowering people through employment services and skills training.

Under Store Manager supervision, you will help sort donations, meet production standards, and assist in training team members, volunteers, and clients while maintaining a clean, safe, and welcoming environment, including flexible scheduling.