Donation Experience Ambassador

Goodwill Industries of the Valleys; Harrisonburg (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a Store Associate to support customer service, donor relations, and daily store operations. Under supervision, you will assist donors, handle donations, and help maintain an orderly retail space while upholding Goodwill's standards.

This role emphasizes teamwork, reliable attendance, and a positive attitude to ensure a welcoming environment for donors and customers.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to perform the essential functions with or without accommodation.

Responsibilities

• Provide customer service and greet donors and customers.
• Assist with the breakdown of donations and processing donated goods.
• Maintain facility security and upkeep.
• Maintain accurate donor records.
• Support training opportunities and cost-effective store operations.

Skills

Customer service

Verbal communication

Basic math

Team player

Dependable

Physical stamina

Job description

Goodwill Industries of the Valleys is seeking a Store Associate to support customer service, donor relations, and daily store operations. Under supervision, you will assist donors, handle donations, and help maintain an orderly retail space while upholding Goodwill's standards.

This role emphasizes teamwork, reliable attendance, and a positive attitude to ensure a welcoming environment for donors and customers.