Donor Experience Ambassador

Goodwill Industries of the Valleys; Lynchburg (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a retail associate to support customer service, donor relations, and donation processing in our Lynchburg store. You will help greet donors, assist customers, and contribute to accurate donor records while maintaining store security and cleanliness.

The role emphasizes teamwork, a positive attitude, and the ability to work independently in a busy retail setting, with opportunities for training and growth within the organization.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Maintain a positive, friendly attitude and a neat appearance.
• Ability to perform essential functions with or without accommodation.

Responsibilities

• Provide friendly customer service and assist donors and customers.
• Assist with greeting donors and processing donations as needed.
• Maintain donor records and ensure accurate documentation.
• Contribute to a clean, secure, and well-organized store environment.

Skills

Customer service

Communication

Teamwork

Positive attitude

Reading and writing

Education

High school diploma

Job description

Goodwill Industries of the Valleys is seeking a retail associate to support customer service, donor relations, and donation processing in our Lynchburg store. You will help greet donors, assist customers, and contribute to accurate donor records while maintaining store security and cleanliness.

The role emphasizes teamwork, a positive attitude, and the ability to work independently in a busy retail setting, with opportunities for training and growth within the organization.