Donor Welcome Specialist

Goodwill Industries of the Valleys; Ruckersville (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a Store Associate to support the efficient operation of our retail location under the Store Manager. You will greet donors and customers, assist with donation processing, and help maintain accurate donor records while ensuring a secure, clean environment.

This role emphasizes teamwork, reliable communication, and a professional appearance as part of daily duties in a busy retail setting.

Qualifications

• Ability to read, write, and communicate verbally.
• Ability to perform basic math skills.
• Must be able to work independently.
• Ability to develop and maintain effective working relationships with managers, team members, customers, and donors.
• Ability to work within a team situation.
• Maintain a positive, friendly attitude and a neat, clean appearance.

Responsibilities

• Provide customer service and greet donors and customers.
• Assist with donor processing, breakdown of donations, and records.
• Ensure facility security and maintain clean, orderly spaces.
• Maintain accurate donor records under supervision.

Skills

Reading & writing

Verbal communication

Basic math

Independence

Teamwork

Professionalism

Neat appearance

Job description

Goodwill Industries of the Valleys is seeking a Store Associate to support the efficient operation of our retail location under the Store Manager. You will greet donors and customers, assist with donation processing, and help maintain accurate donor records while ensuring a secure, clean environment.

This role emphasizes teamwork, reliable communication, and a professional appearance as part of daily duties in a busy retail setting.