Retail Sales & Customer Experience Associate

Goodwill Industries of the Valleys; Verona (VA); On-site; USD 28,000 - 36,000; Full time

Job summary

Goodwill Industries of the Valleys is seeking a store associate to deliver friendly customer service, support cash register operations, and maintain a welcoming, orderly sales floor in Verona, VA. The role emphasizes security of assets, accurate donation handling, cashiering, and merchandising tasks.

Under supervision of the Store Manager, you will greet customers, bag or wrap merchandise, assist donors, stock shelves, and help keep the front of store neat.

Qualifications

• Reading, writing and communication skills are required.
• Basic math skills are needed for cash handling and transactions.
• Must be able to work independently and in a team.
• Ability to interact professionally with managers, teammates, customers and donors.

Responsibilities

• Provide customer service and assist customers on the sales floor.
• Operate cash register and process sales transactions accurately.
• Maintain security of store assets and ensure safety of staff and customers.
• Greet customers, bag/wrap merchandise, and stock shelves.
• Display merchandise and rotate inventory.
• Clean the cash wrap area, counters and front of store.
• Assist with donations, pricing and merchandising tasks.

Skills

Customer service

Cash handling

Basic math

Teamwork

Communication

Independence

Professional appearance

Education

High school diploma or GED

Job description

Goodwill Industries of the Valleys is seeking a store associate to deliver friendly customer service, support cash register operations, and maintain a welcoming, orderly sales floor in Verona, VA. The role emphasizes security of assets, accurate donation handling, cashiering, and merchandising tasks.

Under supervision of the Store Manager, you will greet customers, bag or wrap merchandise, assist donors, stock shelves, and help keep the front of store neat.