Donation Door Lead — Forklift + Donor Services

Goodwill Industries of Southwest Florida; Acline (FL); Sur place; USD 22 000 - 30 000; Plein temps

Avantages offerts par ce poste

Medical, dental, vision insurance

403(b) retirement plan

Paid time off (PTO) and paid holidays

Employee Assistance Program

Employee discounts

Tuition Reimbursement

Résumé du poste

Goodwill Southwest Florida is hiring a Donation Door Lead to oversee daily operations of the donation door area and support intake, sorting, and processing of donations. You will supervise Donation Door Attendants, ensure Kaizen guidelines are followed, and maintain a clean, safe, and organized donation space while delivering excellent donor service.

The role requires standing for long periods, operating a forklift and pallet jack, and coordinating with teams to minimize handling issues.

Qualifications

• High school diploma or equivalent required.
• Forklift certification preferred.
• Retail and/or stock handling experience preferred.
• Ability to operate a forklift, pallet jack, and other equipment.
• Effective verbal and written communication.
• Ability to stand for extended periods and lift up to 40 pounds.
• Ability to work outdoors in varying temperatures.
• Flexible schedule.

Responsabilités

• Oversee the donation door area and assist Donation Door Attendants with receiving, recording, sorting, and processing donations according to the Kaizen system and all RAW/Salvage sorting and labeling guidelines.
• Operate a forklift, pallet jack, and other equipment to load and unload trucks, organize materials, stack and unstack materials safely, and complete required pre- and post-operation inspections.
• Maintain a clean, neat, and debris-free donation area inside and outside the facility by utilizing Kaizen 5-minute drills and removing unsafe pallets and Gaylords from service.
• Properly sort and place pulls, salvage, and recyclable commodities into designated containers, hoppers, Gaylords, totes, or other assigned locations to support aftermarket operations and minimize disposal expenses.
• Greet donors and customers with a friendly demeanor, assist with unloading donations from vehicles, record donated items, and provide donation receipts.
• Exercise sound judgment when determining whether donations can be accepted and communicate donation refusals with tact and professionalism.
• Thank donors for their contributions and maintain courteous interactions with all donors and customers.
• Follow all company policies and complete all required training programs.

Description du poste

Goodwill Southwest Florida is hiring a Donation Door Lead to oversee daily operations of the donation door area and support intake, sorting, and processing of donations. You will supervise Donation Door Attendants, ensure Kaizen guidelines are followed, and maintain a clean, safe, and organized donation space while delivering excellent donor service.

The role requires standing for long periods, operating a forklift and pallet jack, and coordinating with teams to minimize handling issues.