Donation Attendant: Fast, Friendly Donor Service & Sorting

Goodwill of Central and Coastal Virginia in; Chesapeake (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Goodwill of Central and Coastal Virginia is seeking a Donation Attendant for the store environment in Chesapeake, VA. This role supports customers with donated goods and ensures safe, efficient pre-sorting of donations.

Responsibilities include greeting donors, assisting with unloads, labeling donations, and loading trailers while maintaining safety and security. A background check is required; high school diploma or GED preferred and no driving required.

Qualifications

• High School Diploma or GED preferred; combination of education and work experience considered.
• No previous experience required.
• No professional certifications are required for this position.
• The associate is not required to drive as part of their job duties.
• The associate will be required to successfully pass a criminal background check.

Responsibilities

• Provide prompt, efficient, and courteous service to all customers.
• Assist customers with donations, greet donors, and help unload vehicles without damaging cars.
• Accurately presort donations by category and label donations accordingly.
• Safely, efficiently and accurately load trailers.
• Maintain a clean and organized work environment for safety and efficiency.
• Ensure security of company assets and report any security or theft concerns.
• Know and adhere to department policies and procedures.
• Communicate directly with supervisor and report problems in the donation area.
• Present a positive public image by following dress code and hygiene standards.
• Exercise sound judgment when dealing with customers.

Skills

Lives the Values

Drives for Results

Customer Focus

Communication

Job Skills Knowledge

Education

High School Diploma or GED preferred

Job description

Goodwill of Central and Coastal Virginia is seeking a Donation Attendant for the store environment in Chesapeake, VA. This role supports customers with donated goods and ensures safe, efficient pre-sorting of donations.

Responsibilities include greeting donors, assisting with unloads, labeling donations, and loading trailers while maintaining safety and security. A background check is required; high school diploma or GED preferred and no driving required.