Donation Attendant: Donor Experience Champion

Horizon Goodwill Industries; Shepherdstown (WV); On-site; USD 15,000 - 21,000; Part time

Job summary

Horizon Goodwill Industries in Shepherdstown, WV, is seeking a part-time Donation Attendant to manage donation intake with a focus on an excellent donor experience. You will greet donors quickly, assess items, and guide them on the do-not-accept list with manager approval when needed.

Responsibilities include accurately tracking donations, maintaining an organized donation area, and promoting Goodwill values through quality service.

Qualifications

• Customer service skills to assist donors and create a positive experience.
• Ability to evaluate and sort donations according to guidelines.
• Must pass criminal background screening and lift up to 50 lbs.

Responsibilities

• Provide donors with exceptional customer service and greet them promptly.
• Accurately track donations and maintain an organized donation area.
• Follow safety procedures and use protective equipment as required.
• Sort items into textile or hard goods categories and dispose of obvious trash when appropriate.
• Maintain clean store and donation areas and assist with product flow.

Skills

Customer service

Donations handling

Safety procedures

Education

High School Diploma or equivalent

Job description

Horizon Goodwill Industries in Shepherdstown, WV, is seeking a part-time Donation Attendant to manage donation intake with a focus on an excellent donor experience. You will greet donors quickly, assess items, and guide them on the do-not-accept list with manager approval when needed.

Responsibilities include accurately tracking donations, maintaining an organized donation area, and promoting Goodwill values through quality service.