Donor Experience Ambassador

Horizon Goodwill; Greencastle (Franklin County); On-site; USD 15,000 - 21,000; Full time

Job summary

Horizon Goodwill in Greencastle, IN is seeking a Donor Greeter to provide a positive donor experience by greeting donors within 10 seconds, assisting with donations, and educating the public on our mission. The role requires handling donations with care, following acceptance guidelines, and maintaining a clean, organized donation area.

Responsibilities include tracking donations, assisting with processing, and ensuring compliance with store policies.

Qualifications

• Ability to pass pre-screenings such as background or drug screenings.
• Ability to lift, push, and pull up to 50 lbs.

Responsibilities

• Greet and offer assistance to all customers in the donation area.
• Accept qualified donations and educate donors about the mission.
• Maintain orderly donation area and ensure items follow acceptance guidelines.
• Track donations according to management standards and assist with processing.
• Help keep the store area clean and safe, following safety procedures.
• Perform other duties as assigned by management.

Skills

Customer service

Communication

Job description

Horizon Goodwill in Greencastle, IN is seeking a Donor Greeter to provide a positive donor experience by greeting donors within 10 seconds, assisting with donations, and educating the public on our mission. The role requires handling donations with care, following acceptance guidelines, and maintaining a clean, organized donation area.

Responsibilities include tracking donations, assisting with processing, and ensuring compliance with store policies.